THE JOBJAR 7-DAY PAYMENT GUARD

Our slogan is “Just Get It Done” for a reason. JobJar’s top priority is ensuring that you get your project completed as quickly and efficiently as possible. To make sure of this, the JobJar team wants to make a formal promise that we are here to provide the best service possible.

WE GOT YOU COVERED.

We understand that life happens and that unpredicted issues or emergencies may arise. Therefore, in case of any complications with your Skilled Doer, we have terms in place to help you avoid any feelings of doubt.

DIDN'T SHOW UP

LEFT WITHOUT COMPLETING THE JOB

If any of these scenarios applies, please notify us within 7 days upon completion of the job  so we can set everything straight. Here are our promises to you:

If your Skilled Doer lets you down by not showing up for a job, we will help source you a new one and hire them under JobJar as quickly as possible.

We will cover up to the amount you paid.

Not happy with something? Open a dispute against the Skilled Doer and request a full or partial refund. 

We understand that finding the right Skilled Doer is important. You can breath a sigh of relief, all Skilled Doers now carry liability insurance and a clear background check! 

We have taken extra steps to ensure your Skilled Doer is top-notch! I

 

To better protect your payment, please ensure all conversations and arrangements are done within the platform. Unfortunately, conversations had outside the platform's in-app chat system, word of mouth agreements and/or refund requests after 7 days of completion of your job will not be able to be processed.

 

The funds are released to the Skilled Doer on the 8th day after the job is marked as completed.

Any requests done after this time will be handled directly by the Skilled Doer. 

 

We take complaints very seriously, and  Skilled Doer with 2 negative reviews are placed under review.

If you feel your Skilled Doer did not do a 5 start job, please enter a review! 

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JobJar is the most convenient, fast and hassle-free solution for customers to resolve their maintenance and home improvement jobs online.

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