JobJar Support Center
Frequently Asked Questions
I'm a Homeowner
What is JobJar?
Why use JobJar and not other websites?
Does it cost me anything to sign up?
Nothing! It is totally free to sign up. You only pay when you have chosen a Skilled Doer to complete your project.
How does it work?
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Post your job, with as many details as possible! -
Review multiple quotes from local, independent Skilled Doers. -
Pay safely through our secure platform and sit back as your job is completed!
How long does it take to get a quote?
After you post your job, you will see quotes coming in as soon as 10 minutes and up to when you choose one after it is posted!
Are the Skilled Doers qualified?
You deserve to make an educated decision. All of our Skilled Doers are asked to submit proof of liability insurance and completed background checks to enter the platform!
Our Skilled Doers update their profiles to showcase their skills and backgrounds based on their own discretion. Make an educated decision on who to choose for your project based on reviews and a rating system. Yet, remember: if a Skilled Doer has no reviews yet, this means they are new to the platform. They deserve the opportunity to prove themselves as capable and reliable independent businesses!
How do I pick the best Skilled Doer for the job?
Before awarding your job, make sure to read past reviews and read the Skilled Doer’s profiles. Make an informed decision based on skills and backgrounds to ensure that you pick the best Skilled Doer for the job!
How do the fees work?
There is a team of people working to provide this service and guarantee your satisfaction! A 10% transaction fee helps us ensure that we continue to provide you with the convenience and security of our innovative platform and mobile app has to offer! There are no hidden fees!
Do you accept cash?
To ensure your security, our safe payment platform only accepts credit cards. While cash leaves no trace, a transaction record ensures that your information is protected based on our privacy policy and that payment can be processed securely.
What if I think it is too expensive. Can I negotiate?
Can I finish a project with a Skilled Doer outside of the platform?
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Payment is no longer secure and JobJar is not responsible for any payment being compromised. -
All records and conversations of the transaction will be unavailable, leaving all details of the interaction and scope of the project in question. -
All background information such as background checks and liability insurance certificates will be impossible to obtain in case of an accident or conflict.
How does the payment work?
Once you have selected a Skilled Doer of your choice, you will be prompt to complete your booking by processing the payment. But don’t fret! JobJar does not release the payment to the Skilled Doers until 7 days after the job is completed, this ensures your job is effectively and efficiently done!
Can I request a refund?
For more information please visit
https://www.jobjar.ca/paymentguard
https://www.jobjar.ca/terms-conditions
I'm a Skilled Doer
What is JobJar?
Why use JobJar and not other websites?
We will never hide your name or make you quote anonymously. You deserve the marketing benefits you’ll get from exposure to thousands of homeowners! We are here to empower you and your business and we do this with new, innovative technology.
Is JobJar in my city?
We are currently expanding throughout Canada, with Skilled Doers in Calgary, Edmonton, Ontario, Winnipeg and all surrounding areas! We will also be in Vancouver very soon, so don’t miss a beat! Get started today.
What is Geofencing and how do I turn it on?
To make sure you only get jobs in your area, make sure to turn on our geofencing feature. This amazing technology allows us to map your location and ensures that you won’t waste any time quoting on jobs that are too out of your way.
Will I be a JobJar employee?
What projects can I do as a Skilled Doer?
We have over 20 categories of different skills for you to choose from, including everything from furniture assembly, painting, plumbing to roofing and electrical! Take a look at all of the categories to choose which one/ones you would like to specialize in.
Does it cost me anything to sign up?
Nothing! It is totally free to sign up and there are no hidden fees.
How does it work?
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Update your profile with as much information as possible! -
Quote on projects as they come in. -
Finish the projects and get paid through our secure platform within 10 days!
Who are Skilled Doers? Who can become a Skilled Doer?
How do I get paid?
What do I need to get a complete profile (verified)?
To have a complete profile, you need to submit a complete background check and proof of liability insurance (up to $1 million). Without these, you risk not getting awarded to as many jobs and not being protected from unforeseen risks.
How long does it take to get verified?
After you submit all of the paperwork for the items above, you will be verified within 24 business hours and ready to start getting leads!
Why is Liability Insurance important?
To make it as convenient as possible for you, we’ve partnered with
Trushield Insurance to help you get free quotes quickly and affordably! You can also choose any preferred insurance company to get insured.
How do I quote?
You will see notifications when a job that matches your prefered skills comes in. Click on those to open the convenient website or mobile application and submit your quote based on the detailed job description you see.
How do I set up my direct deposit?
Once you get the thumbs up from us, you will be able to set up your direct deposit under your “Account>Payment” tabs. Your security is our priority and we do not keep any sensitive financial information based on our thorough privacy policy. Get paid as quickly and securely as possible.
Can the Homeowners review me?
Yes! Once you complete the job, Homeowners will be able to rate you out of 1-5 stars and comment up to 250 characters. Remember: you will now be able to review them as well!
Can I chat with Homeowners outside of the platform?
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Payment is no longer secure and JobJar is not responsible for any payment being compromised. -
All records and conversations of the transaction will be unavailable, leaving all the details of the interaction and scope of the project in question. -
We have the right to deactivate your account based on leaving the platform: we value loyalty and hope you continue to get leads by our side.
Can the other Skilled Doers see what I quote?
No other Skilled Doers will be able to see what you quote. Remember: Homeowners will award you the job based on your reviews, reliability, skills and punctuality. Quote fairly knowing that it is not always about price.
Is there a privacy policy in place to protect me?
Our privacy policy is very thorough and protects all information that you provide to us.
How do the fees work?
There is a team of people working to provide this service and guarantee your satisfaction with the platform! You only pay 5% of your quote. This transaction fee helps us ensure that we can continue to get you leads as conveniently as possible.
Can I change my quote after it is submitted?
While we renovate this feature, please ensure that the Homeowner is aware that the quote that you submit is preliminary based on the information in the description and is subject to change based on your knowledge. Our team is on your side to ensure that if you need to change your quote, we will be able to make it happen.
Where do we get a background check done?
I already have a background check, is it valid?
Yes it is, as long as it aligns with our supporting policy (is compliant with PIPEDA, with provincial privacy and human rights legislation) and was done within the last 5 years.